Utility Billing Refund Policy

Refunds for online payments made via the City's website will be issued upon the request of the account holder when payments made result in a credit balance that exceeds $25 on the account. Refunds for card transactions will be issued to the card account and will be processed within 2-3 business days of payment being posted to the account.

Payments made directly from a bank account through the City of Blaine online systems will be refunded directly back to the bank account of the account holder within 7-10 days of the transaction. For all inquiries, contact the Utility Billing Division.